About OBYG
Company Policy
Effective Date: July 5, 2026
OBYG
Welcome to OBYG.
OBYG (Order Before You Go) is a smart food pre-order platform built with one simple mission: Zero Waiting
Time. Zero Food Waste.
We believe people should spend less time waiting for food and restaurants should waste less food. By
allowing customers to order before they arrive, OBYG helps create a faster, smarter, and more sustainable
dining experience.
Our Mission
To eliminate unnecessary waiting time and reduce food waste by making food ready before customers arrive.
Our Vision
To become the world's most trusted food pre-order platform that benefits customers, restaurants, and the
environment.
Fair Pricing Policy
We believe convenience should never cost extra.
- No hidden charges: OBYG does not add hidden platform fees or surprise charges to customer orders.
- Same restaurant price: The price displayed on OBYG will be the same as the restaurant's regular
dine-in or takeaway menu price, unless the restaurant officially updates its pricing.
- Transparent billing: Customers will always see the final payable amount before confirming an order.
- Restaurant-approved pricing: Menu prices displayed on OBYG are provided or approved by the restaurant
partners.
Same Price. Zero Waiting. No Hidden Charges.
Promise to Customers
- Save your valuable time.
- Make food ordering simple and convenient.
- Display accurate restaurant information whenever possible.
- Protect your personal information.
- Continuously improve your experience.
Customer Responsibilities
- Provide accurate order information.
- Arrive at the selected pickup time whenever possible.
- Treat restaurant staff respectfully.
- Avoid fake or fraudulent orders.
- Use the platform responsibly.
OBYG may suspend or restrict accounts involved in fraud or misuse.
Restaurant Partner Policy
Restaurant partners agree to maintain accurate menus and prices, prepare confirmed orders on time, follow
food safety and hygiene standards, inform customers when an item is unavailable, and treat every customer
with respect.
Restaurants remain responsible for food quality, food preparation, hygiene, packaging, and compliance
with applicable laws. OBYG provides the technology platform and does not prepare food.
Our Core Values
- Zero Waiting Time
- Zero Food Waste
- Customer First
- Transparency
- Trust
- Innovation
- Sustainability
- Fair Business Practices
Sustainability
Every pre-order contributes to less waiting, better restaurant planning, reduced food waste, improved
customer experience, and more efficient restaurant operations.
Food should never be wasted unnecessarily. OBYG encourages restaurants to prepare food based on confirmed
customer orders whenever possible.
Ethical Business
We believe long-term trust is more valuable than short-term profit. OBYG is committed to honesty,
transparency, fairness, and responsible business practices.
Privacy Commitment
We respect your privacy. Customer information is collected only for processing orders, customer support,
service improvements, and legal or security purposes.
OBYG does not sell customers' personal information to third parties.
Policy Updates
As OBYG grows, this Company Policy may be updated to reflect new features, services, or legal
requirements. The latest version will always be available on the official OBYG website.
Every Order Saves Time. Every Meal Matters. Same Restaurant Price. No Hidden Charges.
Zero Waiting Time.
